Warranty Policy 2018-11-15T15:29:11+08:00

Warranty Policy

During the warranty period, if any problem occurs, we will make very effort to provide you with satisfactory services and help. To ensure you receive your full product warranty benefits, please read the following carefully

Warranty period

The warranty period of our products is 2 years from the date of delivery on the bill of lading.  If the product fail during the warranty period because the quality of the product itself, we will replace them.  If the defective parts are caused by physical damage, improper operation, unauthorized changes to the product, and attempt to repair or other natural or manmade disaster, it doesn’t belong to the warranty range.

For any question, please feel free to contact us via the following means,

  1. Phone NO 8613207512928 862259181949
  2. Email, bridget@carel-tech.com, or admin@carel-tech.com
  3. Skype: carel.bgt